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Smart GESTION

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Management policies and procedures
intranet - internet - extranet solution
ISO 9000 approved

Smart GESTION is a modular documentary frame that will guide and support your administrative decisions. This professional management tool gives you the opportunity to deal with issues such as: productivity, work related quality of life, as well as corporate internal and external policies. Smooth management, combined with a logical and coherent global orientation, is how Smart GESTION was elaborated. It is a reference document for decision-making procedures.

Moreover, it is in accordance with  ISO 9000 international standards of quality. It provides a strategic and logical methodology for implementing your management quality program.

Presentation

Description

Smart GESTION was globally conceived in order to accommodate all sorts of companies and businesses. It includes general policies as well as specific ones: financial resources, human resources, material resources and real estate, informational resources (including technological and information management), legal  and communications.

It also includes a glossary, an index of delegated responsibilities and a mechanism of periodic updates.

Even though Smart GESTION is specific, the content of its policies remains general in order to be used by managers as guidelines and orientation devices.

If there is a need for precise or detailed  policies, internal procedures can quickly be written and circulated throughout the company.

In this document policies are noted by fields and according to a logical order in each field. It is reliable and reflects the will of  each manager because it was developed to give them as much latitude as possible; therefore it should be used as a reference, not an in-depth solution manual.

For businesses built on a multi-company organizational structure , " Smart GESTION multi-companies " is the solution to your needs. You will find the tasks and duties of human resources' corporate office as well as all subsidiary companies (divisions, branches, etc). The structure of responsibilities and the organization of the various committees associated with effective management are explained in order to ensure effective communication in your company.

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Smart GESTION is used to define operational procedures for all the sectors of an industry, in a context of harmonization. It consists in putting on paper according to a logical order, the tasks carried out by different groups.

Smart GESTION includes:

  • 105 subjects gathered into 8 sections and 28 sub-sections.

It is also significant to consider the requirements of ISO-9000 standard and to write the procedures accordingly. This is why all the procedures are written in the same format. For each procedure, you will find the following information:

  1. goal: objective of this procedure;
  2. range: what is this procedure, when does the process begin and when does it end;
  3. responsibilities: who is responsible and at what level;
  4. definitions, if necessary;
  5. distribution list of the procedure: to whom will this procedure be transmitted;
  6. references, if necessary: references to other procedures, forms or directives;
  7. methodology, or the content itself of the procedure;
  8. the recording, or documentary control: where and how is stored the information.

Objectives

Characteristics

  1. To answer managers' needs and priorities.
  2. To provide managers with a complete  tool, simple and integrated, facilitating decision-making and the application of your business' established  management rules.
  3. To guide and support  managers when making administrative decisions.
  4. To be used as a reference, a guideline or an orientation device.
  5. To standardize your administrative decision-making process.
  6. To understand management's direction .
  7. To train and inform new managers.
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General and specific policies of the company:

  1. Financial.
  2. Human.
  3. Material and real estate.
  4. Informational (including a technological and  information management).
  5. Legal.
  6. Communications.
  • Glossary.
  • Index of delegated responsibilities.
  • Mechanism to update periodically.

Smart GESTION meets the requirements of  ISO 9000.

It can be personalized according to the needs of your company.

Smart GESTION includes all the templates in the format of your word processing software. (Microsoft Word or Corel Word Perfect) or for your internet - intranet- extranet (HTML format).

Advantages

Benefit

  1. No need for external consultants to establish management procedures or policies in your company.
  2. Increases the understanding of your requirements by all levels of management. (reliable communication).
  3. Manage employees' responsibilities according to their functions.
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  1. Clear and concise communication of your company's goals.
  2. Employees become more involved and accountable.
  3. Control procedures are more flexible.
  4. Increase and share of management knowledge.
  5. Quick return on investment, you save between $40,000 to $100,000 on external consulting or internal resources.

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CopyrightUS Last updated: 03-06-27 [Français]